Need help with Web2Docx? Our team is here to assist you with any issues, questions, or feedback related to the platform.
Contact Us
You can reach our support team anytime via email:
Email: support@web2docx.com
Or
Just say hello@web2docx.com
We typically respond within 12 hours, Monday to Saturday.
What You Can Contact Us About
We’re happy to help with:
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Issues while using the Web2Docx API
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Troubleshooting conversion errors (HTML, DOCX, PDF, Image)
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Account or billing-related inquiries
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Feature requests and suggestions
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Bug reports or security concerns
Before You Reach Out
Please include the following (if applicable) to help us assist you faster:
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API request details (endpoint, payload, timestamp)
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Any error messages or screenshots
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SDK or language you're using (Node.js, Python, etc.)
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Steps to reproduce the issue
Feedback and Improvements
If you have ideas to improve Web2Docx or want to share your experience, we’d love to hear from you. Your feedback helps shape the future of the product.
Just say hello@web2docx.com
Thank you for using Web2Docx. We’re here to support your success.